Wyse Thin Clients Drive Down IT Costs
For Marriott Claims Services Group

Hotel Chain’s Claims Services Group Selects Wyse Winterm Solutions To Provide Cost-Effective IT Management and Reduced TCO

San Jose, CA – 2003/09/02 - Wyse Technology, the domain experts in server-centric computing, to provide a low-cost alternative to their current PC computing infrastructure. The result is that the claims division of one of the world’s largest hotel chains has cut IT management costs and reduced the total cost of desktop ownership in its seven regional offices throughout North America. The hotel’s claims services group chose Wyse®’s Wintermä thin clients based upon the company and product’s previous performance in other areas of Marriott over the past year. Since the group’s rollout of the Winterm 3360SE thin clients, they have realized substantial cost savings in the transition to a server-centric computing environment as well as the Winterm’s inherent manageability benefits, in an organization whose ratio of employees to IT support staff is 200 to 1.

“Before we deployed Wyse’s thin clients in our offices, the majority of my time was spent trying to manage and support each employee’s PC instead of allocating my time to focus on IT security and other vital responsibilities of my job,” said Peter Just, Marriott Risk Management Systems’ senior support analyst. “The availability of Rapport™ for Wyse management software to centrally manage the thin-client devices is very attractive for someone in my role. Wyse’s thin clients have allowed me to manage all of my upgrades from a single server. The enhanced manageability and security features that resulted from our transition to server-centric computing have created time and money savings, which ultimately get passed on to our customers.”

The Winterm 3360SE thin clients were seamlessly installed at Marriott Claim Services Offices by the hotel chain’s in-house IT staff. With their small footprint, Wyse’s thin clients improved office space efficiency, and the power saving and minimal support deployment costs reduce the claims services TCO by approximately 40%. Leveraging their previously installed Citrix MetaFrame infrastructure, the Winterm thin clients ensure that the IT staff at Marriott Risk Management Systems can update applications and employee access privileges from a central location. This provides the Marriott insurance group with a reliable server-centric IT environment that costs less to maintain than the PCs they have supported in the past.

“Marriott Claim Services’ transition to thin clients demonstrate the cost savings and increased management functionality that Wyse offers the insurance industry,” said David Rand, director of corporate marketing for Wyse Technology. “As the leader in server-centric computing, Wyse enables IT managers to perform their jobs more efficiently to provide them with the capability to manage stored data from the back end, thus helping to resolve complex business problems and reduce overall cost of ownership. Rapport for Wyse greatly increases the ease of manageability as one person centrally manages the complete thin-client network throughout the company’s seven worldwide locations from one management server.”

关于Wyse Technology

WYSE创建于美国硅谷，是全球最知名的智能网络计算解决方案供应商之一。连续8年蝉联全球智能网络应用终端市场占有率第一，占全球市场份额的38％。WYSE提供的硬件、软件和服务为用户提供了可中央控制的系统来协调运算资源、应用软件资源、储存资源以提高性能，在确保系统安全、可靠、灵活的同时，降低了总体拥有成本，并且将IT部门从不必要的支持和维护工作中解放出来，大大提高了生产力。多年来，WYSE深受全球众多知名商业及公共机构的信赖，主要应用智能网络应用终端的产业包括金融、电信、广播传媒、零售、运输、政府、医疗、国防、旅游、能源、教育等行业，WYSE的客户主要是行业领先的全球化公司，财富全球排名前100名中有超过四成已经成为WYSE的客户。

从2005年初起，WYSE开始大规模发展针对新一代网络计算终端的软件和系统开发。并在中国和印度大力投资技术研究与开发中心，加速新产品开发和推出结合本地客户要求的客户化解决方案。

WYSE的全球总部位于美国硅谷，分支机构遍布世界各地。亚太区总部设在中国北京海淀区融科资讯中心大厦，下辖六个分公司，分别位于中国台湾、日本东京、韩国首尔、印度班加罗尔、澳大利亚悉尼和新加坡。